ALink Computer Solutions Inc. (“ALink,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our websites, products, and services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Information We Collect

We may collect personal information in the following ways:

a) Information You Provide Voluntarily

• Name

• Company name

• Email address

• Phone number

• Mailing address

• Information submitted through contact forms, inquiries, or project discussions

• Billing and contract-related information (where applicable)

b) Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent on the site

• Referring website or source

This information is used for analytics, security, and performance optimization.

 

2. How We Use Your Information

We use personal information only for purposes that a reasonable person would consider appropriate, including to:

• Respond to inquiries and provide requested services

• Communicate about projects, support, or business relationships

• Deliver and maintain our software, IT, and consulting services

• Improve website functionality and user experience

• Meet legal, regulatory, and contractual obligations

• Protect against fraud, security threats, and misuse

We do not sell personal information to third parties.

 

3. Consent

By using our website or providing personal information to ALink, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.

 

4. Disclosure of Information

We may disclose personal information only when necessary and limited to the following circumstances:

• To trusted service providers or partners who assist us in operating our business (e.g., hosting, analytics, payment processing), under confidentiality obligations

• When required by law, regulation, or legal process

• To protect the rights, property, or safety of ALink, our clients, or others

All third parties are expected to maintain appropriate privacy and security safeguards.

 

5. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

Personal information may be stored on secure servers located in Canada or other jurisdictions where our service providers operate. Where data is transferred outside Canada, we ensure appropriate safeguards are in place.

 

6. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and contractual obligations.

 

7. Access and Correction

You have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

Requests can be made in writing using the contact information below. We will respond within a reasonable timeframe, in accordance with applicable laws.

 

8. Cookies and Analytics

Our website may use cookies and similar technologies to:

• Understand website usage

• Improve performance and usability

• Support security and analytics

You can adjust your browser settings to refuse cookies; however, some website functionality may be affected.

 

9. Third-Party Links

Our website may contain links to third-party websites or services. ALink is not responsible for the privacy practices or content of external sites. We encourage users to review the privacy policies of those third parties.

 

10. Changes to This Privacy Policy

ALink may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

 

11. Contact Information

If you have questions, concerns, or requests related to privacy, please contact us.